About Pure Ventilation – The online store that offers more
Pure Ventilation as an online store was founded in 2013 with the aim to provide high quality ventilation solutions to the Australian market. With many years of industry experience our team of experts handpick the highest quality products with a continued commitment to offering excellent pricing and service
We also found that there was an opportunity for us to become the premier retailer of ventilation products in terms of education and service. We pride ourselves on keeping a vast majority of our products in stock and we are committed to fulfilling orders quickly and efficiently. Alongside offering a great range of products and providing high levels of service we want to be the class leader in terms of education.For example, one thing we noticed is for a lot of people buying an exhaust fan can be a difficult task. Let’s face it realistically if you are replacing an old fan for the first time ever how would you know which one to pick? This is why we have worked hard to pack our site with expert information, a lot of which can be found on our FAQ pages. A really helpful starting point for a beginner is by using our how to pick an exhaust fan tool. If you cant find the information you are after you can always contact us.
Where are we Based?
Our main warehouse is based in the south eastern suburbs of Melbourne, Australia. Our warehouse is large enough for us to stock the vast majority of products and we dispatch Australia wide from this warehouse on a daily basis (business days). We are committed to processing and dispatching your order in record time. For more information on freight visit our shipping page.As we operate as an online store only we are able to pass on the savings of having fewer overheads to you, the customer! We are always looking to keep our prices as low as possible.
Our Core Values
Expert Advice – As industry experts we have the personnel on hand to answer any questions you may have. Because we only sell ventilation products and accessories we are true experts in the field. If you have a question for us don’t hesitate to submit your enquiry via our contact us page.
Excellent Service – A commitment to answering any pre sales questions you may have quickly and professionally. A promise that we will always strive to fulfill an order as quickly and efficiently as possible. Our friendly and helpful customer service team is based onsite meaning they are equipped with the hands on knowledge to answer any product related questions you may have.
Quality without Compromise – At Pure Ventilation we will not compromise on quality. All mechanical products we offer are backed by Australian warranties and we are constantly researching new technologies so that we are ahead of the curve in terms of new products with important characteristics such as low noise models or low wattage models.
We Understand Trade
Pure Ventilation is the trusted ventilation supplier for many trade, wholesale and project customers all over Australia. As well as offering automatic discounts for volume purchases online we also have a growing network of tradespeople and professionals who rely on Pure Ventilation for their exhaust fan requirements. For more information visit our trade page. If you are a trades-person or have a large project coming up feel free to contact us outlining your requirements.
Don’t Just take our word for it…
Pure Ventilation awarded Google Trusted Stores badge
Pure Ventilation, which offers quality ventilation products to households and the trade sector, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting the Pure Ventilation website, shoppers will see a Google Trusted Store badge and can click on it for more information.As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Pure Ventilation and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like Pure Ventilation attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.Here at Pure Ventilation we are excited to be included in this program.Andy & the team at Pure Ventilation